Before you start on your sourcing journey, it is imperative to outline your strategy. What do you want to achieve? What are the issues? S-Square can help you to perform a comprehensive IT sourcing strategy and build a future roadmap to help you achieve a well thought through sourcing transformation.
As part of this assessment, we cover business expectations and business evolution, IT core competence, vendor strategy, scoping, business case and roadmap, pre-requisites for success (e.g. ITSM), change management, etc.
This can be executed as a stand-alone exercise across the entire IT portfolio or as a preparation step before the Selection and Contracting process on a specific scope.
A good strategy will set you on the right path for success. It allows you to draft a precise RFP structured with the correct scope and your end-goals in mind.
What are the business expectations and the strategic objectives of IT. We look at how will your business evolve. What should be your core competence as IT and therefore what services can be outsourced? We look at learnings from your previous outsourcing experience changes needed in your organization’s skills, processes and tooling.
How to best divide the scope? Single vendor or multi-vendor? We use the insights from our Partnership Benchmark to choose the right partners for each Lot, profiling the vendors on their service offerings, strengths and cultural fit to your organization. What is the appropriate collaboration model (managed service, mixed agile teams, etc.) and location strategy.
It is important to precisely outline the scope and define the high-level split of roles and responsibilities between the client organization and the service provider. We gather the required volumetrics, agree upon SLA and pricing requirements and other basic information to prepare for a solid RFP process.
We evaluate the business case for the sourcing transformation. We build a detailed roadmap with identification of lots for a potential RFP process, and defining an overall timeline encompassing internal readiness, internal and external communication, the RFP process and transition.
