CN (or the Canadian National Railway Company) is the largest railway in Canada. Headquartered in Montreal, their 24,000 employees serve both Canada and Mid-western and southern US.
CN’s large IT department consisted of 2200 employees and subcontractors. Most of the external relationships were staff augmentation based and there was a lack of professional managed services. The internal IT department was overly focused on day to day operations with little time for business improvement and innovation.
CN’s new CIO asked S-Square to conduct a sourcing strategy assessment across all IT towers – applications, datacenter/cloud, end user services, network, security, etc.
A senior S-Square team conducted a detailed assessment over a few months coming up with the:
This formed the basis of CN’s future sourcing strategy and a number of new outsourcing relationships with strategic service providers over the next few years.
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CN’s new CIO asked S-Square to conduct a sourcing strategy assessment across all IT towers…
